Designation: Assistant Support Engineer

Industry: ISP and Cable Television Service
Function Area: Network Operation Center
Reports To: Md Firuz Alam, Senior Systems Engineer
Location: Dhaka City
Recruiting Company Profile:
Jadoo Digital and Broadband Limited is a revolutionary product in the entertainment industry. Using the conventional cable connection at home we brought a new TV viewing experience with over 280+ channels of crystal clear TV content many of which is in HD. We soon plan to launch our 2-Way interactive TV service with features like Video Recording, Video on Demand, Electronic Program Guide and OTT Multiscreen Experience. We will also be offering high speed Internet and IP Telephony services in the near future.

Required skills
• Good at problem solving;
• Able to explain technical problems in simple terms;
• In-depth knowledge of network types (LAN & WAN);
• Knowledge of DNS, DHCP, PPPoE, Static and TCP/IP Management;
• Excellent troubleshooting skills on MACs, PCs, mobile devices, peripherals & software;
• Excellent interpersonal, oral and written communications skills;
• Good knowledge of networking in order to diagnosis connectivity issues;
• Must have very good knowledge about various OS (Windows, Linux, MAC OS and Android OS etc.);
The typical daily tasks of a network support engineer include:
• Installing new hardware (Printers, Routers, Computers and others network devices etc.);
• Fixing network faults;
• Technical support for home/corporate customers;
• Installation and troubleshooting wireless devices for customers;
• Having good experience about OLT Network troubleshooting.

Educational Requirements
• Minimum - Diploma in Computer Technology

Experience Requirements
• The applicants should have experience in the following business areas:
o ISP and Cable Television Service.

Compensation and Benefits
• Salary – negotiable,
• Two Festival Bonus,
• Provident Fund as per Company Policy,
• Incentives for achieving targets,
• TA/DA at actual basis,
• Mobile bill Allowance,
• Other benefits as per Company Policy.

Mail your profile to before 20th November 2019.