Designation: Assistant Support Engineer

Function Area: Network Operation Center
Reports To: Md Firuz Alam, Senior Systems Engineer
Location: Dhaka City

Required skills
• Good at problem solving;
• Able to explain technical problems in simple terms;
• In-depth knowledge of network types (LAN & WAN);
• Knowledge of DNS, DHCP, PPPoE, Static and TCP/IP Management;
• Excellent troubleshooting skills on MACs, PCs, mobile devices, peripherals & software;
• Excellent interpersonal, oral and written communications skills;
• Good knowledge of networking in order to diagnosis connectivity issues;
• Must have very good knowledge about various OS (Windows, Linux, MAC OS and Android OS etc.);

The typical daily tasks of a network support engineer include:
• Installing new hardware (Printers, Routers, Computers and others network devices etc.);
• Fixing network faults;
• Technical support for home/corporate customers;
• Installation and troubleshooting wireless devices for customers;
• Having good experience about OLT Network troubleshooting.

Educational Requirements
• Minimum - Diploma in Computer Technology

Experience Requirements
• The applicants should have experience in the following business areas:
o ISP and Cable Television Service.

Compensation and Benefits
• Salary – negotiable,
• Two Festival Bonus,
• Provident Fund as per Company Policy,
• Incentives for achieving targets,
• TA/DA at actual basis,
• Mobile bill Allowance,
• Other benefits as per Company Policy.

Mail your profile to career@jadoodigital.com before 31st March 2020.